Terms and Conditions:
Use of Website
You must be at least 18 years old to use our website.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately.
Orders & Payment
All orders placed on our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
All prices are listed in Nigerian Naira (NGN) and are subject to change without notice. Taxes and shipping charges are additional where applicable.
Payment must be made in full at the time of order. We accept various payment methods including credit/debit cards, bank transfers, and other specified options during checkout.
Shipping & Delivery
Estimated delivery times are provided during the checkout process. While we strive to meet these estimates, we are not responsible for delays caused by carriers or unforeseen circumstances.
We deliver to a wide range of locations. To confirm if we deliver to your area, please enter your postcode during the checkout process.
Risk of loss and title for items purchased pass to you upon delivery to the carrier. Please ensure that you or an authorized person is available to sign for the delivery.
Returns & Exchange
Items may be returned or exchanged in accordance with our return policy. Items must be in their original condition and packaging.
Certain items, such as those with physical defects caused by the customer or items not in their original condition, are not eligible for return or exchange.
Warranty & Others
Our warranty covers a period of 1 month from the date of purchase. This warranty applies to items with manufacturer defects and does not cover damage caused by customer misuse or neglect.
The warranty does not include exchange or returns of goods purchased unless specified. Items with physical or technical defects caused by the customer are not covered under the warranty.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the amount you paid for the product.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website, to understand our practices.
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the modified terms.
These terms are governed by and construed in accordance with the laws of Nigeria. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of Nigeria.
Contact Us
If you have any questions about our Terms of Service, please contact our customer service team at:
Address
5c Olu Koleosho St, off medical road, Ikeja, 100271, Lagos
kritexng@gmail.com
Phone
+2349067365992